Frequently asked questions
Clear answers before you invite us in.
Booking, products, pricing, access, add-ons and what to expect from a premium clean.
Request a considered quote01Booking
02Scope
03Aftercare
01 — The considered answer
If your question changes the work, we include the answer in the quotation.
Good service begins by removing uncertainty. These answers cover common questions, while your written quote remains the source for property-specific scope.
02 — Scope with purpose
What this page means in practice.
- 01Equipment and products are included
- 02Pricing reflects scope and condition
- 03Photos improve early estimates
- 04Utilities and safe access are required
- 05Optional services must be requested
03 — A clear process
Calm begins with knowing what happens next.
Use the quote planner
Share photos and priorities
Confirm the written quote
A good fit
Who this is for.
New clients preparing to request a quote.
Know the boundary
Who this is not for.
Replacing a property-specific assessment with generic online advice.
04 — Direct answers
Frequently asked questions.
For a property-specific answer, include photos and your preferred timing.
How do I get the most accurate quote?＋
Share the service, suburb, property size, current condition, access details, preferred date and photos of priority areas.
What days do you clean?＋
Current standard cleaning availability is Friday, 9:00–14:00. Enquiries are accepted at any time and project work is discussed individually.
Do you bring supplies?＋
Yes. Professional equipment and products are included unless a specific surface or site requires an agreed alternative.
Can you work while I am away?＋
Access can be arranged where both parties agree on keys, alarms, pets and locking procedures.
A considered estimate
Tell us what a finished space should feel like.
Share your suburb, property, priorities and timing. Photos are welcome.