Terms & conditions
Plain-language service expectations.
The practical rules that support safe access, fair pricing and a well-defined result.
Request a considered quote01Scope and variations
02Access and safety
03Cancellations and concerns
01 — The considered answer
We aim to make responsibilities visible before work begins.
These website terms are a service overview, not a substitute for the specific terms included with your quotation. Where a quotation differs, the accepted quotation governs the engagement.
02 — Scope with purpose
What this page means in practice.
- 01Quotes rely on accurate property information
- 02Extra work requires approval
- 03Water, power and safe access must be available
- 04Pre-existing damage and permanent staining are excluded
- 05Concerns should be raised promptly with supporting photos
03 — A clear process
Calm begins with knowing what happens next.
Confirm access and conditions
Approve changes before extra work
Report concerns promptly
A good fit
Who this is for.
Clients reviewing service expectations before booking.
Know the boundary
Who this is not for.
Legal advice or terms for a project not yet scoped.
04 — Direct answers
Frequently asked questions.
For a property-specific answer, include photos and your preferred timing.
Can the price change?＋
Only where supplied information or site conditions materially differ, or the requested scope changes. We seek approval before additional work.
What if I need to cancel?＋
Cancellation and rescheduling terms are confirmed with the quotation because they may vary by booking size and notice.
A considered estimate
Tell us what a finished space should feel like.
Share your suburb, property, priorities and timing. Photos are welcome.